Terms and conditions
The following General Terms of Sale govern the offer and sale of products on the websites of Conte of Florence.

All products purchased therein are sold directly by Conte of Florence, a company incorporated under the laws of Italy having registered office and operating plant in 55011 Altopascio (Lucca) Italy, Via Corte Luini snc – VAT Code no. 02292490469.

Requests for information should be made through our Customer Support.

If you need any assistance, you can access the FAQ area, where you will find information on orders, shipping, refunds and returning products purchased on the websites of Conte of Florence, as well as any other general information on the services provided by Conte of Florence. Remember you can also contact Conte of Florence by e-mail or by phone on our toll number +39-0583-20.16.00.
1. Our Business Policy

1.1 Conte of Florence offers products for sale on its official websites and provides its e-commerce business services exclusively to end users which are "consumers".

1.2 "Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on the websites of Conte of Florence.

1.3 Conte of Florence reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with Conte of Florence 's business policy.

1.4 These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on the official websites of Conte of Florence.

1.5 The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on the websites of Conte of Florence through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party’s terms and conditions, since Conte of Florence shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between users of the websites of Conte of Florence and third parties.
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